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Welcome to our Online Support Center!

We want you to get answers to your questions. Of course, you can always call us for help with your issue at (505) 891-9227.

Besides live support, we have provided additional ways for you to get the help you need:

 

Knowledgebase

kb logoWhy wait for an answer? Get your solution on-line 24/7. We have posted issues and their answers in our on-line Knowledgebase. We are continually adding to our list of articles. We have a Knowledgebase for MAS 90/200 and for Abra Suite. Go directly to our Knowledgebase and start your search!

 

Support Ticket Center

st logoSure, you can always call us. But if it is after hours or on the weekend, how can you let us know you have a problem? You can submit an on-line support ticket directly to our staff.

We will be notified by e-mail that you have submitted a ticket and you will get an e-mail notification back when we post an answer for you. Another advantage - You can see all the tickets you have submitted with their answers - even closed tickets! You will build an on-line library of your issues.

(BTW - no one can see your tickets and you can't see other user's tickets so your privacy is assured!)

 

Remote Connection Support Center

remote connect logoWhen the Knowlegebase and Support Tickets are not enough, we can connect directly to your computer to provide analysis, troubleshooting, and training. Live connections are made by appointment only. Get the details for making a Remote Connection now!

 

 

 

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